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Terms of Use for Previa Health
These Terms and Conditions (T&C) apply to all contracts for the use of the website and services of Previa Health between Eren Demir, Glasstraße 7a, 50823 Cologne, Germany ("we") and you as the user. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
Previa Health is a wellness application for movement analysis. From camera-based movement tests, metrics (e.g. joint angles, scores) are computed locally on your device and used to generate analyses and an optional, paid AI-assisted report.
Previa Health is expressly not a medical device and serves exclusively for wellness and informational purposes. No particular health outcome is owed.
The presentation of paid services in the order process does not constitute a binding offer. By clicking the order button ("Order with obligation to pay"), you make a binding offer to purchase the selected service.
The contract is concluded once we confirm your order or provide the service. You can view and save these T&C on this page at any time.
The applicable price for each service is shown to you before you complete the order process. All prices are final prices.
As a small business within the meaning of § 19 of the German VAT Act (Kleinunternehmer), we do not charge or show value-added tax. Payments are processed by our payment service provider Stripe (Stripe Payments Europe, Ltd.); their terms apply in addition.
This concerns digital content that is not supplied on a physical medium. After successful payment, the purchased service (e.g. unlocking the report) is made available immediately in your user account.
Consumers have a statutory right of withdrawal. Details and the model withdrawal form can be found in our Withdrawal Policy.
For digital content, the right of withdrawal expires once we have begun performance after you have expressly agreed that we begin before the end of the withdrawal period and you have confirmed your acknowledgement that you thereby lose your right of withdrawal (§ 356 (5) German Civil Code).
Purchased reports and analyses are intended for your personal use. Sharing, publication or commercial exploitation is not permitted.
Users undertake not to misuse the services and not to provide false information.
We strive for high availability of our services, but cannot guarantee it. Maintenance work or technical disruptions may lead to temporary interruptions.
The statutory rights regarding defects apply to the provision of digital products (§§ 327 et seq. German Civil Code).
We are liable without limitation for damages arising from injury to life, body or health based on a negligent or intentional breach of duty, as well as for other damages based on an intentional or grossly negligent breach of duty.
In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), our liability is limited to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely.
Otherwise, liability for slight negligence is excluded. Liability under the German Product Liability Act remains unaffected.
Not a Medical Device: Previa Health is not a medical device and serves exclusively for wellness and informational purposes.
No Replacement for Medical Advice: The information and analyses provided do not replace professional medical advice, diagnosis or treatment.
In Case of Complaints: If you have any health concerns or pain, please always consult a qualified doctor or therapist.
For the processing of personal data, our Privacy Policy.
We reserve the right to change these T&C with effect for the future. We will inform registered users of significant changes in good time by email. Contracts already concluded remain unaffected by changes.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer-protection provisions of the country of your habitual residence remain unaffected. Insofar as you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Cologne.
Stand: September 19, 2026